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UCF Knights Email Service Agreement

I. General Information

UCF has teamed with Microsoft to provide a free student email service. The service is called Knights Email and is available to all UCF students. The account is provided advertisement free for as long as the student is enrolled in classes, and will be available with advertisements for the student's lifetime.

  1. Knights Email is provided as a personal email account to UCF students. UCF will use this address for official mailings and it will be given to professors of enrolled classes.
  2. Once an account has been confirmed by the student and created, it cannot be renamed or deleted unless it is deemed inappropriate by us.
  3. UCF maintains the right to monitor, access and remove any account that is deemed inappropriate according to this service agreement.
  4. Microsoft also provides a service agreement that must be followed while using their Mail service: http://www.microsoft.com/student/en/us/code-of-conduct/default.aspx

II. When you may use the service

You may start using the service as soon as you have finished the sign-up process. No withdrawal right or other "cooling off" period applies to the service and you waive any applicable "cooling off" period.

III. How you may use the service

In using the service, you will:

  1. obey the law;
  2. obey any codes of conduct or other notices we provide;
  3. obey the Microsoft Anti-spam Policy, which is available at http://privacy.microsoft.com/en-us/anti-spam.mspx
  4. keep your service account password secret; and
  5. promptly notify us if you learn of a security breach related to the service.

IV. How you may not use the service

In using the service, you may not:

  1. engage in, facilitate or further unlawful conduct
  2. use the service in a way that harms us or our advertisers, affiliates, resellers, distributors and/or vendors, or any customer of ours or our advertisers, affiliates, resellers, distributors and/or vendors
  3. use any portion of the service as a destination linked from any unsolicited bulk messages or unsolicited commercial messages ("spam")
  4. use any unauthorized third party software or service to access the Microsoft instant messaging network (currently known as the .NET Messenger Service)
  5. use any automated process or service to access and/or use the service (such as a BOT, a spider, periodic caching of information stored by Microsoft, or "meta-searching")
  6. use any unauthorized means to modify or reroute, or attempt to modify or reroute, the service
  7. damage, disable, overburden, or impair the service (or the network(s) connected to the service) or interfere with anyone's use and enjoyment of the service or
  8. resell or redistribute the service, or any part of the service

You can find a list of authorized third-party software at http://messenger.msn.com/Help/Authorized.aspx.

V. Enforcement of Policies

If we determine that an account name has been chosen that is inappropriate or may be misinterpreted das a college or division, we maintain the ability to evict an account. The eviction process is as follows:

  1. We determine that the account is inappropriate
  2. We place the account into a pending eviction state
  3. A notice is sent to the students account notifying them of the eviction
  4. The student has 45 days to log into our signup portal in order to rename their account
  5. The student is given the option of new account names automatically generated by us

If the student does not rename their account within the 45 day period, the account gets purged from the system and the student will lose all data. If after the 45 days the student logs into our signup portal, they will be given the option to open a new account using the automatically generated account names.